How SharpGrade Helped Complete Ice Arena Services Level Up
For Complete Ice Arena Services (CIAS), precision isn’t just a goal — it’s a necessity. As the Southern U.S. leader in sales and service for Olympia Ice Resurfacers, CIAS is no stranger to delivering top-tier results in a challenging and highly specialized industry. With over 25 years of experience in ice rink operations, education, Olympic-level ice making, and rink construction, CIAS has built its reputation on knowledge, trust, and results.
But even for an expert team like CIAS, old methods weren’t always the most efficient — especially when it came to one of the most demanding tasks in ice rink setup: leveling sand floors.
From 2x4s to Automation: The Turning Point
“We used to level sand floors by hand,” says the CIAS team. “That meant using a construction laser and a 2x4 screed. It was labor-intensive, slow, and left too much room for human error.”
As demand for their services grew, CIAS needed a better way to meet industry needs while staying competitive and profitable. That search for better led them to SharpGrade.
Why SharpGrade? Service First, Then Performance
“When we found SharpGrade, what stood out immediately was the customer service,” says CIAS. “From the sales team to the support crew, every question was answered. They understood our needs and matched us with the right solution. Other companies simply didn’t communicate like that. With SharpGrade, we had full confidence from day one.”
That support translated into action. With SharpGrade's grading technology, CIAS now levels sand floors with unmatched speed and accuracy. What once took days can now be completed in a fraction of the time — and to a much higher standard.
Technology That Pays Off
Equipped with a SharpGrade BF60 box blade and QuadGrade 2D machine control, CIAS has transformed the way it works:
- Increased Accuracy: No more guesswork or inconsistencies — The combination of SharpGrade’s Zero Cross Coupling design with their QuadGrade control system ensures perfectly level sand floors every time.
- Time Saved: Jobs that used to take days are now completed far faster, allowing the team to move on to new projects quickly.
- Higher Revenue: With greater efficiency comes higher capacity. CIAS can now take on more work and grow its bottom line without expanding its crew.
- Consistent Quality: The end result is a better-quality product for their clients — and a stronger reputation in the industry.
A Bright Future with SharpGrade
CIAS began in 2014 with a focus on Olympia Ice Resurfacers. Since then, it has grown to include consulting, education, maintenance programs, sand floor installation, and much more. Now, with SharpGrade in its corner, CIAS is preparing for its next phase: expanding sand floor leveling services across the U.S. and scaling its service department to meet increasing demand.
“We can’t say enough about the Grade A service from start to finish,” the team says. “SharpGrade didn’t just sell us equipment — they helped us transform our process, scale our business, and deliver better results for our customers.”
About CIAS
Complete Ice Arena Services (CIAS) is based in the Southern U.S. and offers full-service solutions for ice rink operators — from sales and service of Olympia Ice Resurfacers to sand floor levelling, consulting, and education. CIAS combines decades of experience with cutting-edge tools to deliver performance, precision, and peace of mind.
- SharpGrade BF-60 Box Blade
- QuadGrade 2D Machine Control
To contact Complete Ice Arena Services
https://www.completeicearenaservices.com
Brandon Klement
(612) 685-6506
brandon@completeicearenaservices.com